We need to immediately remove the student health data from the prototype and into a different, HIPAA-compliant platform. (IntakeQ is $55 / month and has an API/Web hooks )
We handle point-of-sale and merchant services through: Club Automation, Stripe, Square, and Quickbooks. This should be reduced/unified.
We need better differentiation between the front desk/Ona/Customers on who books/cancels lessons.
Clay court staff does not always block off a court’s time when it will be undergoing maintenance.
Coach’s schedules are often finalized at the last minute, which will make automated booking more difficult
Questions
How important is having a web app plus iphone app vs. just a mobile friendly web app? Is that answer different for internal users vs. customers?
Internal AI Development Strategy
Allow Robert to continue making minor changes to the prototype within guardrails:
Code changes cannot be deployed to live servers
Changes to codebase go through a review process by the software development team
If approved, software dev team kicks off an automated deployment
Allow Robert, Ona, and other non-technical staff to use AI to develop small scale applications for internal use:
No customer-facing applications, internal only
No mutating live production databases
Only tools, no toolboxes
Possibility to provide business value now, but think of as prototypes of features to be added into production apps